FAQs
Frequently asked questions
up to
40%
off
product
What is the difference between a dildo and a vibrator?
A dildo is for internal or external stimulation without vibration. A vibrator has a built-in motor for adjustable vibration modes.
What kind of battery will I need to use my product?
Most products use AAA, AA, or built-in rechargeable lithium batteries. Please check the product page for details.
Are favosh products safe?
All products are made of body-safe, medical-grade silicone and non-toxic materials, with strict quality inspection.
How do I clean & store my vibrator?
Clean with warm water and toy cleaner or mild soap before and after use. Store in a cool, dry, private place away from direct sunlight.
Tell me more about production and ethics in the favosh supply chain?
We only cooperate with certified factories that follow fair labor, environmental and strict quality standards.
Payment
What are my payment options?
We accept major credit and debit cards including Visa, Mastercard, and American Express.
How can I pay in installments?
Installment payments are available in select regions, based on options shown at checkout.
Is payment through this website secure?
The website uses SSL encryption. All payments are processed via secure gateways; your card details are not stored.
What will it say on my credit/debit card bill or statement?
To protect privacy, charges appear under a neutral name with no adult-related wording.
Can I pay in another currency than the one displayed?
Yes. Payments are automatically converted to your local currency at the real-time exchange rate.
Are there any other taxes and duties that will affect my final price?
Prices may exclude VAT and customs duties. Applicable fees will be shown at checkout.
Shipping & Returns
Where in the world do you ship to?
We provide discreet shipping to most countries and regions worldwide.
How long will you take to deliver my order?
Usually 7–20 business days, depending on your location and customs clearance.
What are the shipping fees?
Shipping cost is calculated by weight and destination, shown at checkout.
Will I be charged customs and import taxes?
Customs duties may apply according to local customs regulations and are the buyer’s responsibility.
How can I track my order?
A tracking number will be sent by email after shipment. You can track it on our site or the carrier’s site.
How will I receive my order?
All orders are delivered in plain, unmarked packaging with no sensitive information.
If I am not satisfied with my purchase, can I return it?
For hygiene reasons, returns are only accepted if items are defective or damaged upon arrival.
privacy
Why do you collect personal data?
Personal data is only used for order processing, shipping, payment verification and delivery updates. It is strictly protected.